Terms of Use

Version: 1.0
Effective Date: 2026-05-01
These Terms of Use ("Terms") govern access to and use of the AirDealer platform (the "Platform", "AirDealer", "we", "us", or "our") by organizations and their authorized users (collectively, "Users", "you").

By creating an account, accessing, or using the Platform, you agree to be bound by these Terms. If you do not agree, you must not use the Platform.

1. Eligibility and Institutional Use Only

1.1 The Platform is intended exclusively for institutional and professional participants in the aviation market, including but not limited to operators, owners, asset managers, financial institutions, and authorized intermediaries.

1.2 During onboarding, Users must select and indicate the appropriate Organization Type that reflects their role and status. We may request supporting information or documentation.

1.3 We do not provide the Platform for personal, consumer, or household use. Individuals acting in a personal capacity are not permitted to use the Platform.

1.4 You represent and warrant that:

  1. you are acting on behalf of a legal entity or professional organization;
  2. you have authority to bind that entity to these Terms; and
  3. all information provided during registration and onboarding is accurate, complete, and not misleading.
2. Account Registration and Access Control

2.1 To use the Platform, your organization must complete the registration and onboarding process and be approved by AirDealer. We reserve the right to accept or reject any registration at our discretion.

2.2 You must provide accurate, complete, and up-to-date information when creating and maintaining your account.

2.3 Access to the Platform is role-based and permissioned. Your organization is responsible for:

  1. managing its own authorized Users and their roles;
  2. ensuring that only properly authorized individuals have access;
  3. promptly revoking access for Users who should no longer use the Platform.
2.4 You are responsible for maintaining the confidentiality of login credentials and for all activities under your account. You must notify us promptly of any unauthorized use or suspected security incident.

2.5 We may suspend or terminate access to the Platform (in whole or in part) if we reasonably believe that:

  1. account information is incomplete, inaccurate, or intentionally distorted;
  2. your profile or activity does not align with the purpose of the Platform;
  3. there has been a breach of these Terms, fraud, or misuse.
3. Subscription Term, Fees, and Invoicing

3.1 Access to the Platform is provided on a subscription basis with a standard subscription term of one (1) year ("Subscription Term"), unless otherwise agreed in writing.

3.2 Subscription fees and commercial terms are defined in the applicable order form, proposal, or separate agreement between AirDealer and your organization. Prices are not specified in these Terms.

3.3 Subscription fees are payable by direct bank transfer on the basis of an invoice issued by AirDealer. You agree to pay all undisputed invoices within the payment terms stated on the invoice.

3.4 Services are deemed rendered upon activation of access to the Platform, regardless of actual usage.

3.5 Unless otherwise required by mandatory law or explicitly agreed in writing, fees are non-refundable. We are not obligated to provide credits or refunds in case of non-use, partial use, or dissatisfaction with the availability of listings or market conditions.

3.6 We may modify our subscription structure and pricing for future Subscription Terms. Any changes will not affect fees already paid for the current Subscription Term. If we change pricing, we will notify you at least 30 days before the end of your then-current Subscription Term.

4. Marketplace Nature and Availability of Listings

4.1 The Platform is a data and listing aggregation tool and operates as a marketplace environment where Users create and manage their own listings and requests. The Platform acts solely as a technology provider and does not participate in or control transactions between Users.

4.2 The presence, absence, or volume of active listings is the result of independent actions of Users and does not depend solely on AirDealer. You acknowledge that:

  1. there may be periods when the marketplace has no listings of interest to you;
  2. specific aircraft, components, or transaction opportunities may never be listed;
  3. market conditions and inventory availability are outside our control.
4.3 You accept that the Platform may temporarily or permanently not contain assets that match your needs, and this does not entitle you to any refund, credit, or claim against AirDealer.

5. User Listings and Data Input

5.1 Users are solely responsible for entering and maintaining accurate and complete data in the Platform in accordance with the data fields and structures provided.

5.2 When creating listings for aircraft, engines, and other major components, Users must:

  1. complete all mandatory fields, including serial numbers and key technical attributes;
  2. provide sufficient information to allow other Users to reasonably understand the asset and form a natural assessment of the opportunity.
5.3 The publication of serial numbers for assets listed on the Platform is mandatory. By providing such data, you represent and warrant that:

  1. the information is true, accurate, and not misleading;
  2. you have the necessary rights, authorizations, and permissions to disclose this information, including when acting on behalf of third parties.
5.4 The Platform may prevent the publication of listings that contain incomplete mandatory fields. We may at any time request additional documentation or confirmation of data or authority before or after publication.

5.5 Anonymous listings are not permitted. Listings must clearly indicate the relevant owner, operator, or principal (directly or by accurately describing the User's role acting on their behalf).

5.6 AirDealer does not independently verify the accuracy, completeness, or legality of listing data and makes no representation or warranty in this regard.

6. User Content and Data Rights

6.1 Users retain ownership of all data, information, and materials they submit to the Platform ("User Content"), including technical data, commercial information, and listing details.

6.2 By submitting User Content, you grant AirDealer a non-exclusive, worldwide, royalty-free license to host, store, process, display, and transmit such content solely for the purpose of operating, improving, and providing the Platform, and to make such content available to other Users in accordance with the Platform's functionality and access controls.

6.3 You represent and warrant that you have all necessary rights, permissions, and authority to submit such User Content and to grant the license described in this Section.

6.4 AirDealer does not claim ownership over User Content but reserves the right to remove, restrict, or refuse any User Content that violates these Terms, our policies, or applicable law.

7. Listing Lifecycle, Deadlines, and Deletion

7.1 Listings are published on the marketplace for a period up to the Submission Deadline specified by the User at the time of listing creation. After the Submission Deadline, the listing is automatically unpublished.

7.2 Users may republish or extend listings for new periods. There is no limit on the number of times a User may republish the same listing, provided all data remains accurate and compliant with these Terms.

7.3 User records and listings that remain without updates, publications, or other activity for 90 days may be automatically removed from the User's dashboard and the Platform without prior notice.

7.4 We may remove or unpublish any listing at our discretion, including, without limitation, where we reasonably suspect that:

  1. data is inaccurate, incomplete, misleading, or fraudulent;
  2. the listing conflicts with another listing of the same asset;
  3. the listing violates these Terms or the purpose of the Platform.
8. Exclusive Representation and Duplicate Listings

8.1 It is not permitted to publish the same asset on the Platform from multiple User accounts or organizations.

8.2 Users must have sufficient rights and authority to list the relevant asset and, where applicable, represent that they act on an exclusive or duly authorized basis in relation to such asset.

8.3 Users with indirect or clearly non-exclusive rights to an asset must not list that asset where doing so would mislead other Users regarding their authority or the nature of their mandate.

8.4 AirDealer reserves the right, but not the obligation, to request and verify documentation evidencing a User's authority. We may suspend or remove listings, or restrict a User's ability to list assets, until satisfactory evidence is provided.

8.5 Users acknowledge that AirDealer's review of such documentation is discretionary and does not replace each User's own duty to conduct due diligence and verify counterparties.

9. Acting on Own Behalf or for Third Parties

9.1 Users may publish listings either:

  1. on their own behalf (e.g., as owners or operators), or
  2. on behalf of third parties (e.g., as asset managers, brokers, or representatives).
9.2 When acting on behalf of third parties, the User must clearly and truthfully indicate this fact in the listing creation process and ensure that they possess valid and sufficient authority.

9.3 AirDealer may request documentation confirming such authority and may unpublish or block listings until adequate proof is provided.

9.4 If we reasonably determine that a User's authority is invalid, insufficient, or misrepresented, we may:

  1. remove or block the relevant listings;
  2. restrict or terminate the User's right to publish listings;
  3. block access to the Platform in serious cases.
10. User Due Diligence and Risk Allocation

10.1 Each User is solely responsible for performing its own due diligence, KYC/AML, credit checks, technical inspections, and any other appropriate checks in connection with potential transactions, counterparties, or assets.

10.2 This includes, without limitation, entering into NDAs, verifying ownership and encumbrances, and assessing regulatory, tax, and operational implications.

10.3 AirDealer does not verify, validate, or audit the information submitted by Users, except on a limited discretionary basis. We do not guarantee the accuracy, completeness, or suitability of any data, listing, or User.

10.4 Any claims regarding asset condition, title, authority, or transaction terms are to be addressed directly between Users (e.g., buyers, sellers, lessors, lessees, principals, and their representatives).

10.5 To the maximum extent permitted by applicable law, Users agree that AirDealer shall not be liable for any losses or damages arising from:

  1. the truthfulness or accuracy of listings or User information;
  2. the intentions, actions, or omissions of other Users or intermediaries;
  3. the success, failure, or outcome of any transaction or negotiation.
10.6 You acknowledge that the Platform does not perform brokerage, advisory, or fiduciary functions.

11. Intermediaries, Brokers, and Agents

11.1 The Platform permits the participation of intermediaries such as brokers, agents, and other representatives ("Intermediaries") in transactions, subject to these Terms.

11.2 Users who publish listings may independently allow or restrict access to their listings for Intermediaries.

11.3 Where access is restricted, Intermediaries:

  1. may not view such listings on the marketplace;
  2. may not participate in Pre-Market phases for those assets;
  3. will not receive notifications related to restricted listings.
11.4 AirDealer is not a party to any brokerage, commission, or finder's fee arrangement between Users and Intermediaries.

11.5 AirDealer does not mediate, arbitrate, or resolve disputes involving Intermediaries and bears no responsibility for their actions, omissions, or representations.

12. Pre-Market and Demand Requests

12.1 Users may publish requests to acquire or lease assets ("Demand Requests"). The identity and contact details of Users submitting Demand Requests are not publicly displayed and are used primarily to signal market demand.

12.2 Users who submit qualifying Demand Requests may receive access to Pre-Market visibility for assets relevant to their requests.

12.3 Pre-Market access allows such Users to see certain assets 24 to 72 hours before they are made available to all Users on the marketplace. The exact period may vary by asset and configuration.

12.4 Availability, scope, and technical parameters of Pre-Market features are determined by AirDealer and may change from time to time. Pre-Market access does not guarantee that an asset will be transacted with any particular User.

13. Service Changes, Features, and Maintenance

13.1 We may from time to time modify, enhance, or remove features of the Platform, including:

  1. adding new functionality or modules;
  2. changing the structure, layout, or design of pages;
  3. reorganizing blocks, workflows, and user interface components.
13.2 We may introduce new rules or revise existing rules governing certain features, subject to notice where reasonably practicable.

13.3 We may conduct scheduled and unscheduled maintenance or technical work, during which the Platform may be partially or fully unavailable.

13.4 You acknowledge that technical failures, interruptions, or incidents may, in rare cases, lead to partial or complete loss of data. AirDealer does not guarantee data preservation, and Users are responsible for maintaining independent records of critical business information.

13.5 To the maximum extent permitted by law, AirDealer is not liable for any loss of profit, opportunity, or revenue arising from:

  1. maintenance windows;
  2. downtime or access issues;
  3. data loss due to technical failures, except where caused by our intentional misconduct.
14. AI Functionality and Third-Party Providers

14.1 The Platform may offer AI-based features provided by third-party AI model providers (the "AI Functionality"), including the ability to query data within tables and listings through an AI bot.

14.2 All access controls and data visibility rules applicable to your account are applied to the AI Functionality, but you acknowledge that certain prompts and context may be processed by external providers.

14.3 By using the AI Functionality, you consent to the transmission of relevant data to third-party AI providers as necessary to generate responses, as described in our Privacy Policy.

14.4 The AI Functionality is currently provided in beta mode and may be subject to usage limits, changes, or suspension at any time.

14.5 AI outputs are provided for informational purposes only. You remain fully responsible for any decisions made or actions taken based on AI responses.

14.6 AirDealer makes no representations or warranties regarding the accuracy, completeness, or reliability of AI-generated outputs.

15. Privacy and Data Protection

15.1 Our processing of personal data in connection with the Platform is governed by our Privacy Policy, which forms an integral part of these Terms.

15.2 By using the Platform, you acknowledge that you have read and understood the Privacy Policy and agree to our data processing practices as described therein.

15.3 In cases where you act as a controller and AirDealer acts as a processor (as described in the Privacy Policy), the relevant data processing terms in the applicable agreement between your organization and AirDealer apply in addition to these Terms.

15.4 Users remain solely responsible for ensuring that any data they upload, share, or make available on the Platform complies with applicable laws, contractual obligations, and internal policies.

15.5. Where AirDealer processes Personal Data on behalf of the Customer as a Processor, the Data Processing Addendum (DPA) forms an integral part of these Terms and applies automatically.

16. Prohibited Conduct

16.1 You agree not to:

  1. use the Platform for any unlawful, fraudulent, or abusive purpose;
  2. upload, publish, or share any data that is knowingly false, misleading, incomplete, or deceptive;
  3. attempt to circumvent access controls, security measures, or User permissions;
  4. reverse engineer, decompile, or attempt to extract source code from the Platform;
  5. use automated tools (bots, scrapers, crawlers) to access or extract data without our prior written consent;
  6. impersonate any person or entity or falsely state or misrepresent your affiliation.
16.2 We may investigate suspected violations and may suspend, limit, or terminate access where we reasonably believe that prohibited conduct has occurred.

17. Intellectual Property

17.1 AirDealer and its licensors own all intellectual property rights in and to the Platform, including software, design, logos, user interface, and underlying technology, excluding User Content.

17.2 Subject to these Terms and timely payment of fees, we grant your organization a limited, non-exclusive, non-transferable, revocable right to access and use the Platform for your internal business purposes during the Subscription Term.

17.3 You may not reproduce, distribute, modify, or create derivative works of the Platform or any portion thereof, except as expressly permitted by these Terms or applicable law.

18. Disclaimers

18.1 The Platform, including all information, listings, and content, is provided on an "as is" and "as available" basis, without any warranties of accuracy, completeness, fitness for a particular purpose, or non-infringement, to the maximum extent permitted by law.

18.2 AirDealer does not:

  1. act as a seller, buyer, lessor, lessee, agent, or broker in any transaction;
  2. guarantee that any listing will result in a transaction;
  3. guarantee that any transaction will close on any particular terms or at all;
  4. act as a custodian of assets, funds, or transaction documentation.
18.3 We do not independently verify all data provided by Users and do not provide any warranty regarding the condition, airworthiness, title, or suitability of any aircraft or component.

18.4 Users are solely responsible for verifying any information and conducting their own technical, legal, financial, and operational assessments before entering into any transaction.

18.5 The Platform acts solely as a technology provider and does not participate in or control negotiations or transaction terms between Users.

19. Limitation of Liability

19.1 To the maximum extent permitted by applicable law, AirDealer and its affiliates, officers, employees, and contractors shall not be liable for any:

  1. loss of profit, revenue, or business;
  2. loss of opportunity or anticipated savings;
  3. loss or corruption of data;
  4. indirect, incidental, special, consequential, or punitive damages, arising out of or in connection with the use or inability to use the Platform, even if advised of the possibility of such damages.
19.2 In any event, and to the extent permitted by law, AirDealer's total aggregate liability arising out of or relating to the Platform and these Terms shall be limited to the total subscription fees paid by your organization to AirDealer for access to the Platform during the twelve (12) months preceding the event giving rise to the claim.

19.3 Nothing in these Terms shall exclude or limit liability to the extent that such exclusion or limitation is prohibited by applicable law.

20. Indemnification

20.1 You agree to indemnify, defend, and hold harmless AirDealer, its affiliates, officers, employees, and contractors from and against any and all claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in connection with:

  1. your use of the Platform;
  2. any User Content submitted, published, or transmitted by you;
  3. your breach of these Terms or applicable law;
  4. your violation of any rights of a third party, including contractual, confidentiality, or intellectual property rights;
  5. any transaction, negotiation, or interaction with other Users or third parties.
20.2 This indemnity shall survive termination of these Terms.

21. Waiver of Collective and Class Actions

21.1 To the extent permitted by applicable law, Users agree not to bring or participate in any class action, collective action, or group litigation against AirDealer arising from or related to the Platform or these Terms.

21.2 Any claim must be brought on an individual basis by the organization or User directly affected, where such a waiver is enforceable under applicable law.

22. Suspension and Termination

22.1 We may suspend or terminate your access to the Platform, in whole or in part, if:

  1. you breach these Terms or applicable law;
  2. we reasonably suspect fraudulent or abusive activity;
  3. you fail to pay applicable fees when due;
  4. required by law, court order, or regulatory request.
22.2 You may stop using the Platform at any time. However, subscription fees already paid remain non-refundable, unless otherwise required by mandatory law or agreed in writing.

22.3 Upon termination or expiry of the Subscription Term:

  1. your right to access and use the Platform ceases;
  2. we may deactivate or delete accounts and data in accordance with our retention practices and Privacy Policy.
23. Governing Law and Dispute Resolution

23.1 Governing Law

These Terms and any dispute, controversy, or claim arising out of or in connection with them, including their existence, validity, interpretation, performance, breach, or termination, shall be governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law principles.

23.2 Dispute Resolution and Arbitration

Any dispute, controversy, or claim arising out of or relating to these Terms, including any question regarding their existence, validity, or termination, shall be finally resolved by arbitration under the Rules of the London Court of International Arbitration (LCIA), which Rules are deemed to be incorporated by reference into this clause.

  1. The seat (legal place) of arbitration shall be London, United Kingdom.
  2. The language of the arbitration shall be English.
  3. The tribunal shall consist of one (1) arbitrator, unless the LCIA Court determines otherwise.
The arbitration award shall be final and binding on the parties and may be enforced in any court of competent jurisdiction.

23.3 Injunctive and Equitable Relief

Nothing in this Section shall prevent either party from seeking interim, injunctive, or equitable relief from any court of competent jurisdiction where such relief is necessary to:

  1. protect confidential information;
  2. enforce intellectual property rights; or
  3. prevent unauthorized use of the Platform.
23.4 Escalation and Good-Faith Negotiation

Before initiating arbitration, the parties shall use reasonable efforts to resolve the dispute through good-faith negotiations.

Either party may notify the other in writing of a dispute, providing reasonable detail of the issue. Senior representatives of both parties shall attempt to resolve the dispute within thirty (30) days from the date of such notice.

If the dispute is not resolved within this period, either party may proceed to arbitration.

23.5 Force Majeure

Neither party shall be liable for any failure or delay in performing its obligations under these Terms (other than payment obligations) if such failure or delay is caused by events beyond its reasonable control, including but not limited to:

  1. acts of God, natural disasters, or extreme weather events;
  2. war, terrorism, civil unrest, or governmental actions;
  3. labor disputes, strikes, or industrial actions;
  4. failures of telecommunications networks, internet service providers, or cloud infrastructure;
  5. widespread cyber incidents or denial-of-service attacks.
The affected party shall:

  1. promptly notify the other party of the force majeure event; and
  2. use reasonable efforts to mitigate its effects and resume performance as soon as practicable.
If a force majeure event continues for more than sixty (60) consecutive days, either party may terminate the affected services upon written notice.

23.6 Notices

All notices under these Terms shall be made in writing and delivered by:

  1. email to the contact address provided by the receiving party; or
  2. other written communication channels designated within the Platform.
Notices to AirDealer should be sent to:

  1. [email protected] (general and legal notices)
  2. [email protected] (privacy and data protection notices)
Notices shall be deemed received:

  1. on the same day if sent by email during normal business hours in the recipient's principal place of business;
  2. otherwise, on the next business day.
Users are responsible for maintaining accurate and up-to-date contact information within their accounts.

23.7 Severability of Dispute Resolution Provisions

If any provision of this Section 23 is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. Any invalid or unenforceable provision shall be replaced by a valid provision that most closely reflects the original intent.

23.8 Survival

This Section 23 shall survive termination or expiration of these Terms.

24. Changes to These Terms

24.1 We may update these Terms from time to time. When we make material changes, we will provide notice, for example via email or within the Platform.

24.2 Changes will take effect from the date indicated in the updated Terms. Continued use of the Platform after the effective date of updated Terms constitutes acceptance of the changes.

24.3 If you do not agree to updated Terms, you must stop using the Platform.

25. Miscellaneous

25.1 If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

25.2 Our failure to exercise or enforce any right or provision shall not constitute a waiver of such right or provision.

25.3 You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign these Terms to an affiliate or in connection with a merger, acquisition, or sale of assets.

25.4 These Terms, together with the Privacy Policy and any applicable order forms or agreements, constitute the entire agreement between you and AirDealer regarding the Platform.

End of Terms of Use